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Accessible Learning Assistant

Please see Special Instructions for more details.

Applicants who previously applied to posting ES1229P are encouraged to reapply.

Posting Details

Position Information

Position Title Accessible Learning Assistant
Posting Number ES1330P
Job Posting Open Date 02/05/2024
Job Posting Close Date 02/25/2024
Anticipated Layoff Start Date #1
Anticipated Layoff End Date #1
Anticipated Layoff Start Date #2
Anticipated Layoff End Date #2
Position Start Date 03/11/2024
Position End Date
Location Lansdowne & Interurban
Building
Applicant Portal Position Category Support Staff
Employee Group Support Staff (CUPE)
Pay Grade S - Pay Grade 7
Salary $28.40 - $30.32 per hour
Number of positions to be hired under this posting 1
Additional Pay Considerations
Days of the Week Monday to Friday
Work Schedule 8:30am - 4:00pm
Hours per Week 35
Unpaid Meal Breaks 30 minutes unpaid
Additional Work Arrangements
N/A
Position Type Regular Full Time
Position Reason Replacement
Posting Type Employees & General Public
Division/School Student Affairs
Department Centre for Accessible Learning
Job Description
GENERAL STATEMENT
Under the General direction of the Manager, Centre for Accessible Learning and with minimal supervision, the Accessible Learning Assistant provides reception and student support assistance for the centre, using specialized knowledge and/or diplomacy, and adhering to professional standards for situations which often involve highly sensitive and/or confidential materials/issues. The assistant works with students from different cultural backgrounds and with differing abilities, some of whom are experiencing physical, emotional and/or learning or language challenges that may pose barriers to their academic success. The position also provides administrative and clerical functions to support the smooth running of day-to-day operations within the work group.

TYPICAL DUTIES
• Acts as first point of contact for the centre, handling sensitive or confidential situations/documents
• Creates a welcoming, supportive atmosphere at reception to assist in building rapport with students.
• Performs initial assessment of student’s needs for accessible learning support services in order to book appointments or make appropriate referrals.
• Books student appointments and other departmental activities by reviewing and analyzing a variety of applicable calendars.
• Uses a professional, non-judgemental and sensitive approach, responds to and supports students/clients who may be experiencing frustration, anxiety, and/or who have challenging or disruptive behaviours, mental health issues, physical disabilities, come from diverse cultural backgrounds, and/or for whom English may be difficult.
• Checks and replies to or redirects email and voicemail. May assist with checking and responding to or redirecting TTY messages (telephone device for deaf and hard-of-hearing students).
• Provides general information relating to educational supports and accommodations available to students with disabilities.
• Answers internal and external inquiries and provides general information on procedures, programs and services, advising on and resolving concerns where possible or referring to other sources as appropriate;
• Prepares, completes, compiles, drafts and/or contributes to a wide variety of documents, forms and correspondence.
• Data-enters information into various database(s) and tracking system(s) used for reports and internal statistical purposes, as well as assists the Chair in preparation of ministry-required and internal reports.
• Assists in the maintenance of career resource library and centre materials/adaptive equipment inventory. Assists students with finding and borrowing resources.
• Assists faculty in scheduling and advertising workshops and courses.
• Assists with special projects and events as assigned, which may require the use of database, spreadsheet, publication and/or presentation software
• Performs a wide range of clerical duties including, but not limited to, data entry; photocopying; ordering various supplies/equipment; mail distribution; preparing printing/graphics requests; arranging for telephone & copiers codes; preparing vouchers/requisitions and Visa reconciliations
• Maintains files/departmental records, including several interrelated records and cross-checking for accuracy; maintains security of sensitive and highly confidential documents and files.
• Performs other related duties similar in scope and complexity.
Qualifications
Two-year Secretarial, Office Administration or Human Services diploma; plus three years of relevant reception and clerical experience demonstrating a progressively increasing scope of responsibility, of which one year is direct experience in the student services area of a post-secondary environment which includes working with students of different cultural background; plus one year of experience working with people with disabilities and/or mental health issues or an equivalent combination of education and experience.
• Exceptional interpersonal communication skills; with a proven client service orientation; Demonstrated ability to work positively in a team;
• Demonstrated adaptability and problem-solving skills, with the ability to exercise sound judgment calmly and quickly in a variety of sensitive, unpredictable or emergency situations;
• Ability to multitask, work with complicated/confidential information, and maintain a high level of accuracy and attention to detail;
• Demonstrated organizational, file-management, and time-management skills; Advanced skill in using all applications of the Microsoft Office suite;
• Ability to type 40 words per minute
Supporting Truth & Reconciliation Commission's Recommendations
Capabilities
The core capabilities are required for all positions at the college.
Focus on Students and Their Success (Core)
• We all have a role to play in promoting and supporting students – directly or indirectly – contributing to their success, education and transition as they build their path to the future.
Cultural Alignment (Core)
• Inclusion and respect align with Camosun’s traditions of lifelong learning and positive, supportive experiences for all. We examine our individual and institutional cultures and, through indigenization, consider other ways of knowing (thinking), being (approaches), doing (acting), and relating.
Fostering and Nurturing Relationships (Core)
• Fostering and nurturing relationships is at the core of everything we do. Successful workplace relationships take time to develop and include building trust, engagement and collaboration.
Posting Detail Information

Open Until Filled
Posting Information
Applicants who previously applied to posting ES1229P are encouraged to reapply.
Special Instructions to Applicants Regular employees and term employees, who have successfully completed their probationary period as of the closing date of the posting, as stated in the CUPE Collective Agreement, shall be considered prior to all others.
Additional Information
Applicants who previously applied to posting ES1229P are encouraged to reapply.
Quick Link for Direct Access to Posting
Commitment to Equity, Diversity and Inclusion

Camosun College values diversity as a strength and strives to be an equitable and inclusive college community of students and employees. The College is an Equal Opportunity Employer that adheres to the BC Human Rights Code which protects against discrimination based on Indigenous identity, race, colour, ancestry, place of origin, religion, marital status, family status, physical and mental disability, sex, sexual orientation, gender identity or expression, or age. The College also recognizes and honors UNDRIP, the TRC Calls to Actions and the BC Declaration on the Rights of Indigenous Peoples’ Act. Going beyond legislation, Camosun recognizes the historical and persistent inequities that many people of marginalized groups have faced in society and in the workplace. We seek to dismantle these barriers through systemic and institutional changes focused on strengthening inclusive hiring practices, accessibility and organizational culture. We recognize that moving towards more equitable communities is an ongoing and evolving journey - one which the College is committed to undertaking. Since Camosun plays an important role in creating change within communities, it is our hope that our employees reflect the diversity of our students and experience an inclusive and supportive work environment. Please contact Human Resources for more information.

If you require an accommodation during any stage of our recruitment process, please contact hr@camosun.ca to let us know how we can assist you.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you legally entitled to work in Canada?
    • Yes
    • No
  2. * What is the nature of your eligibility to work in Canada?
    • Canadian Citizen
    • Permanent Resident
    • Work Permit
  3. If you have a valid work permit, please indicate its expiry date (mm/dd/yy)

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents